The Water Sprinkler Syndrome
If you’ve ever walked a fairway on a golf course you may have noticed that, while everything around you is a verdant green, the area closest to the sprinkler heads that water the course is often dry and brown. This might be how internal communication at your station looks. The people closest to the source of the information are often the ones suffering from the greatest lack of information. Set up a series of informational conduits so that everyone knows what they need to know.